Your privacy is very important to us. Please read below to see how Get Set Run handles
information. Before you get to the details, here are a few of our fundamental privacy
Your privacy is critically important to us and we handle your information accordingly.
We don’t share your personal information with anyone without your consent except to comply with the law, develop our products and services, or protect our rights.
Information you upload or post to Get Set Run may be seen by others depending on your privacy settings.
We aggregate and de-identify information about our members to use for business purposes
We give you several ways to control the privacy of your personal information and are continuously working to enhance privacy options available to you.
Terms of Service
Get Set Run respects your privacy and shares your concern about the security of data you may
submit to Get Set Run’s websites and the related mobile applications and services
information we collect, how we use and protect it, how to access and update your
information, and how to manage your privacy settings when using the Services. This policy
was written in English. To the extent a translated version conflicts with the English
version, the English version controls.
below or via
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Information Get Set Run Collects
Get Set Run collects information about you, including personally identifiable information,
if you choose to share it with Get Set Run, register an account, or if you track, complete
or upload activities using the Services. Get Set Run also collects information about how you
use the Services. There are several opportunities for you to share information about
yourself and your activities with Get Set Run, including your name, physical address, email
address, gender, age, equipment usage, activities, routes (including date, time and
geo-location information as well as your speed and pace), profile photo and other pictures.
You may also submit comments, kudos and other content to be shared. In addition, Get Set Run
will collect your credit card or other payment information if you choose to become a member
of Get Set Run’s Premium service.
If you elect to use location-based features via the Services, then the physical location of
your device will be collected. Get Set Run may also collect and upload from your device data
such as speed and direction. You are able to disallow our use of certain location data
through your device or browser settings by disabling “Location Services”.
You may use the Services to access your contacts’ information to connect with your contacts
on Get Set Run or to send them your activity information while using Get Set Run Beacon. If
you choose to use these features, Get Set Run will access and store your contacts’
information. You may delete your contacts’ information by updating your privacy settings
at https://getset.run/settings/privacy or
by updating your device’s permission settings.
Get Set Run allows you to sign up and log in to the Services using accounts you create with
third-party products and services, such as Facebook or Google (collectively, “Third-Party
Accounts”). These Third-Party Accounts may ask your permission to share certain information
from your Third-Party Account with Get Set Run. We use this information to verify your
identity as well as to provide you with features of our products and services. This
information may include your first and last name, email address, profile information and
preferences with the applicable Third-Party Account. This information is collected by the
Third-Party Account provider and is provided to Get Set Run under their privacy policies.
You can generally control the information that we receive from these sources using the
privacy settings in your Third-Party Account. You can deactivate your account at any time by
When you make a payment through our payment page, we may collect information from you to
properly process your payment. This personal information may include your name, address,
phone, email address, your credit card information and payment amount. We use Payment Card
Industry certified third-party payment services and do not store your credit card
How Information is Collected and Stored
Get Set Run collects information you provide to us. When you register, and agree to our
Terms of Service, you must provide personal information such as your name and email address.
You may also upload location-based activities, such as a run or a ride, to the Services. You
may join challenges, contests, post photos and communicate with other members. You may also
provide additional personal information or payment information to complete your member
profile or make purchases.
Get Set Run also automatically collects a variety of technical information, including
location, device and network information, cookies, log files and analytics services.
Cookies and Similar Technologies
When you visit the Services, a cookie will be stored on your computer. Generally, cookies
and similar work by assigning to your computer a unique number that has no meaning outside
of Get Set Run. Get Set Run’s cookies do not contain any personally identifying information;
assist it in delivering content specific to your interests. Additionally, after you’ve
entered your member ID and password during a session on the Services, Get Set Run saves that
information so you don’t have to re-enter it repeatedly during that session. Most browsers
automatically accept cookies. The only way to “opt out” of the collection of any information
through cookies or other tracking technology is to actively manage the settings on your
browser or mobile device. Please refer to your browser’s or mobile device’s technical
information for instructions on how to delete and disable cookies, and other
tracking/recording tools. If you have any questions about opting out of the collection of
cookies and other tracking/recording tools, please contact us. Not accepting cookies may
make certain features of the Services unavailable to you. Get Set Run may also use your IP
address to identify you, to administer the Services and to assist in diagnosing problems
with Get Set Run’s servers.
The Services uses log files. Stored information includes IP addresses, browser type,
internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and
number of clicks. This information is used to analyze trends, administer the Services, track
member movement in the aggregate, and gather broad demographic information for aggregate
use. IP addresses, etc., may be linked to session IDs, athlete IDs and device identifiers.
Get Set Run uses third party analytics providers to understand how the Services are used and
to help us improve the Services.
Collection from Children
Get Set Run is not intended for use by children under the age of 13. Get Set Run does not
knowingly collect such information. If you believe we may have accidentally received such
information, please contact us immediately via https://support.getset.run .
Get Set Run may collect personally identifiable information about your activities over time
and across third-party websites or online services when you use the Services. We may obtain
additional information about you from third parties such as marketers, partners,
researchers, and others. We may combine information that we collect from you with
information obtained from such third parties and information derived from any other
subscription, product, or service we provide.
Get Set Run is committed to providing you choices to manage your privacy and sharing.
However, Get Set Run does not recognize or respond to browser-initiated Do Not Track
signals, as the internet industry has not fully developed Do Not Track standards,
implementations and solutions.
How Get Set Run Uses Information
Get Set Run primarily uses the information we collect to administer and operate the
Services. We also use your information to analyze, develop and improve the Services. We may
also use your information to market the services, credit or accept payments, provide support
related to the Services, protect members and enforce our Terms of Service, promote safety,
and communicate with you. Additionally, your information may be shared with third parties,
as set forth below.
How Information is Shared
Sharing Information and Activities
Subject to your privacy settings, you may share your information, including your profile,
username, photos, members you follow and who follow you, clubs you belong to, your
activities, and kudos and comments you give and receive. You may choose to invite your
contacts to view your location and activities using Get Set Run Beacon or otherwise. If you
link your Get Set Run account to other social networks and share your activities, they will
be viewable outside the Services. If you choose to share or post your location information
via such third parties, it is possible that unintended people could have access to such
information. You should use caution when sharing information via third parties and you
should carefully review the privacy practices of such third parties.
Publicly Available Information
Subject to your privacy settings, your information and content may be publicly accessible.
Third Party Business via API or Other Integrations
When you use third party apps, plug-ins, or websites that integrate with the Services, they
may receive your information and content, including your personal information, photos, and
your activity data (including private activities). Information collected by these third
parties is subject to their terms and policies. Get Set Run is not responsible for the terms
or policies of third parties.
Sharing within Get Set Run
We may share your information and content within Get Set Run to operate, improve, or promote
We may share your information with third parties who provide services to Get Set Run such as
supporting and improving the Services, promoting the Services, processing payments, or
fulfilling orders. These service providers will only have access to the information
necessary to perform these limited functions on our behalf and are required to protect and
secure your information. We may also use service providers to collect information about your
use of the Services over time so that we or they may promote Get Set Run or display
information that may be relevant to your interests on the Services or other websites or
Affiliates and Acquirors of our Business or Assets
We may share your information with affiliates under common control with us, who are required
Run becomes involved in a business combination, securities offering, bankruptcy,
reorganization, dissolution or other similar transaction, we may share or transfer your
information in connection with such transaction.
Aggregated and De-Identified Information
Get Set Run may modify, de-identify and aggregate the information, data, text, software,
sound, photographs, graphics, video, messages, tags, or other materials you make available
in connection with the Services (“Content”), in ways that do not personally identify you or
contain personally identifiable information. Examples of such aggregated information or
statistical data include information about equipment and usage, demographic and route
information and performance or biometric information. Get Set Run may use, sell, license,
and share this information with third parties for research, business or other purposes. If
you make information or content publicly available on the Services, such information, even
when aggregated, is capable of being publicly viewed and possibly associated with you.
We may share your information if (i) you direct us to do so or (ii) you otherwise consent to
We may share your information with third parties, including law enforcement, public or
governmental agencies, or private litigants, within or outside your country of residence, if
we determine that disclosure is reasonably necessary to comply with the law, including to
respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may
also disclose your information if we determine that disclosure is reasonably necessary or
appropriate to prevent any person from death or serious bodily injury, to address issues of
national security or other issues of public importance, to prevent or detect violations of
our Terms of Service or fraud or abuse of Get Set Run or its members, or to protect our
operations or our property or other legal rights, including by disclosure to our legal
counsel and other consultants and third parties in connection with actual or potential
We may share your information with third parties when we forward Digital Millennium
Copyright Act (DCMA) notifications, which will be forwarded as submitted to us without any
Your personally identifiable information may be disclosed to third parties in
unforeseeable situations that are not preventable even when commercially reasonable
protections are employed, such as in the case that Get Set Run or the Services is subject to
a hacking or other attack.
How We Protect Information
We take several measures to safeguard the collection, transmission and storage of the data
we collect. These steps depend on the sensitivity of the data that we collect, process, and
store. Although we strive to employ reasonable protections for your information that are
appropriate to its sensitivity, we do not guarantee or warrant the security of the
information you share with us and we are not responsible for the theft, destruction, loss or
inadvertent disclosure of your information or content. No system is 100% secure. The
Services uses industry standard Secure Sockets Layer (SSL) technology to allow for the
encryption of personal information and credit card numbers. Get Set Run engages a company
that is an industry leader in online security and Services verification to strengthen the
security of Get Set Run’s Services. The Services are registered with site identification
authorities so that your browser can confirm Get Set Run’s identity before any personally
identifiable information is sent. In addition, Get Set Run’s secure servers protect this
information using advanced firewall technology.
To help ensure that these measures are effective in preventing unauthorized access to your
private information, you should be aware of the security features available to you through
your browser. You should use a security-enabled browser to submit your credit card
information and other personal information at the Services. Please note that if you do not
use a SSL-capable browser, you are at risk for having data intercepted.
Most browsers have the ability to notify you if you change between secure and insecure
communications, receive invalid Services identification information for the Services you are
communicating with, or send information over an unsecured connection. Get Set Run recommends
that you enable these browser functions to help ensure that your communications are secure.
You can also monitor the URL of the Services you are visiting (secure URLs begin with
https:// rather than http://), along with the security symbol of your browser to help
identify when you are communicating with a secure server. You can also view the details of
the security certificate of the Services to which you are connected. Please check the
validity of any Services you connect to using secure communications.
How to Modify Privacy Settings
Get Set Run offers several features and settings to help you manage your privacy and how you
share your activities. Most privacy settings are located in your privacy settings page, but
some are specific to individual activities or athletes. Get Set Run provides you the option
to make your activities private. To manage your privacy settings, please
visit https://getset.run /settings/privacy.
How to Opt Out or Adjust Notification and Email Preferences
We offer various ways to opt-out or opt-into our notifications, located
at https://getset.run /settings. To choose to stop receiving certain emails from Get Set
Run, please follow the unsubscribe instructions within each email communication or contact
us at https://support.getset.run . Get Set Run will not provide or share any mailing lists
or other information about you to another company or service other than as set forth in this
update to the Terms of Service, etc.) generally do not offer an option to unsubscribe as
they are necessary to provide the service you requested.
Updating Account Information
You may correct, amend or delete submitted account information that is inaccurate at any
time by adjusting that information in your account settings. If you need further assistance,
please contact Get Set Run at https://support.getset.run . Get Set Run will generally
respond to your request within 7-10 business days.
Deleting Information and Deactivation of Accounts
You may request deletion of your personally identifiable information by contacting us
at support.getset.run or
visiting https://www.getset.run/settings/privacy to
request account deletion. Once deactivated, your account, activities and place on
leaderboards cannot be reinstated.
Note that content you have shared with others (for example, through Clubs) or that others
have copied may also remain visible after you have closed your account or deleted the
information from your own profile. In addition, you may not be able to access, correct, or
eliminate any information about you that other members or third parties copied or exported
out of our Services. Your public profile may be displayed in search engine results until the
search engine refreshes its cache.
Other Get Set Run Sites
Get Set Run maintains certain websites that can be accessed outside of https://getset.run , such as https://blog.getset.run (the “Other Sites”). The Other Sites maintain the look and feel of the Services, but are hosted by outside service providers with their own terms and privacy policies. If you interact with the Other Sites, your information may be stored, processed, or shared outside of the Services. If you interact with the Other Sites, you agree that you may be subject to the terms and conditions and policies applicable to such Other Site. Please be aware that any personally identifiable information you submit to the Other Sites may be read, collected, or used by other users of these forums indefinitely, and could be used to send you unsolicited messages. Get Set Run is not responsible for the personally identifiable information you choose to submit via the Other Sites.
United States Operation
The Services are operated from the United States. If you are located outside of the United States and choose to use the Services or provide information to us, your information will be transferred, processed and stored in the United States. United States privacy laws may not be as protective as those in your jurisdiction. You acknowledge and consent to this practice.
While Get Set Run continues to work hard to protect your personal information, no data transmission over the Internet can be guaranteed to be absolutely secure, and Get Set Run cannot ensure or warrant the security of any information you transmit to Get Set Run. Transmitting personal information is done at your own risk.
Retention of Information
When you delete your user account, certain personal information will be immediately de-associated with the account and deleted, such as your e-mail, name, address, and profile photo, if you had chosen to provide this information. Additionally, your Third-Party Account information will be immediately de-associated with your account. All of your activities and kudos will be de-identified, made private and no longer associated with your personal information. Your comments will be deleted and your account will not be associated with any clubs you had previously joined. We may, however, keep a record of your deletion for up to 30 days following your deletion of an account. Additionally, we may keep system logs, which may be associated with your account for up to 30 days following your deletion of an account.
When you delete your account, we may retain geolocation information to continue to improve the Services. Upon deletion of your account, however, this information cannot be viewed by other users and will be de-associated with your name and other identifiers.
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